FAQ

  • What is ESTA?
  • ESTA stands for the Electronic System for Travel Authorization. It is an online application system developed by the American Government to screen travelers before they enter the United States. It provides a convenient way of applying for entry authorization without the need to visit a US Diplomatic Office.
    Only citizens of the Visa Waiver Program countries can apply for authorization using the ESTA system.
  • Who needs to apply for ESTA?
  • Anyone who is a citizen of one of the Visa Waiver Program(VWP) countries.
    The VWP currently covers the following countries :

    Andorra, Australia, Austria, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Portugal, Republic of Malta, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom
  • What other criteria do I need to meet?
  • Your visit to the United States must be for not more than 90 days for business, pleasure or simply for transit; and
    You must have a valid passport issued by one of the Visa Waiver Program countries as listed above; and
    You must have a return or onward ticket.
  • How long is ESTA valid for?
  • ESTA remains valid for 2 years or until your current passport expires, whichever is sooner.
  • I have lost my ESTA details, do I need to re-apply?
  • If you have applied for your ESTA through ESTAtour.com you can submit your details in the ‘My Application’ form and we will retrieve your ESTA and forward it to you free of charge.
  • Do I need to apply for ESTA even if I am not staying but just passing through the US?
  • Yes. You still need to get authorization.
  • What should I do if the information on my passport has changed?
  • If you obtain a new passport or there is a change to your passport information, you must apply for a new ESTA and pay the associated fees.
    The previous application will be cancelled.
    Before you submit your application you will be given the opportunity to double check all data entered, so please take the time to check it carefully to prevent problems later on.
  • My ESTA has been disapproved. What do I need to do?
  • If your application has not been accepted by the ESTA system, you must obtain a visa to enter the US. The traveler will be required to apply for a nonimmigrant visa at a U.S. Embassy or Consulate. For more information about adequate visa type and application procedures, please contact US Embassy in your area.
  • How can I find out the reason an ESTA was denied?
  • There are no guarantees that a request will resolve the Visa Waiver Program ineligibility that caused an applicant’s ESTA application to be denied.
    Please note that Embassies and Consulates are not able to provide details about ESTA denials or resolve the issue that caused the ESTA denial. Embassies and Consulates will be able to process an application for a non-immigrant visa that, if approved, will be the only way that a traveler whose ESTA application has been denied would be authorized to travel to the United States.
  • Is ESTA a visa type?
  • ESTA is not a visa. It does not guarantee you entry to the US. It states that you are eligible to travel to the US under the VMP program. Your successful admission will be subject to the US Customs and Border Protection officers’ inspection and discretion. The US Customs and Border Protection officers at a port of entry have legal powers to declare an individual inadmissible under the Visa Waiver Program for any reason.
  • When do I need to apply for a travel authorization?
  • Applications may be submitted at any time prior to travel to the United States. The Department of Homeland Security recommends that travel authorization applications be submitted at least 72 hours prior to travel.